Frequently Asked Questions

Yes, Mekong Sportsbook operates under a Curacao eGaming licence and is subject to regular compliance audits. The licence number is displayed in the footer of the site. Players from certain jurisdictions may be restricted, so check the ‘Restricted Countries’ list before signing up.

To verify your account, you’ll need to upload a government‑issued photo ID (passport, driver’s licence or national ID), a recent proof of address (utility bill or bank statement dated within three months), and for credit‑card deposits, a picture of the card used (front and back with middle digits blanked). The KYC team usually completes verification within 24‑48 hours.

Mekong Sportsbook accepts Visa, Mastercard, Skrill, Neteller, ecoPayz, and Bitcoin. Deposits start at $10 for cards and e‑wallets, and 0.001 BTC for crypto. All deposits are instant; there are no fees on our side, though your bank or wallet provider may charge a small amount.

By default, odds are shown in decimal format, which represents the total payout per $1 wagered (including the stake). You can switch to fractional odds in the ‘Settings’ menu if you prefer the traditional UK style.

The welcome bonus is a 100% match up to $200 with a 30‑day rollover of 10× the bonus amount. Only bets placed at odds of 1.50 or higher count toward the rollover, and you must complete it before requesting a withdrawal.

If a match is postponed and rescheduled within 48 hours, the bet remains active. Should the fixture be cancelled, moved beyond 48 hours, or played at a different venue, the market is voided and the stake is returned to your account.